Legal
Data Protection
Our commitments to data protection under UK GDPR.
Placeholder: to be replaced with the final legal text supplied by the client.
Lawful basis
We process your data on the basis of legitimate interest (responding to your enquiries) and contract (delivering work you commission).
Data retention
Enquiry data is retained for 24 months unless we have an active contractual or warranty relationship with you, in which case it is retained for the duration plus 7 years.
Data security
All data is stored on UK or EEA infrastructure with industry-standard encryption at rest and in transit. Access is restricted to authorised personnel.
Your rights under UK GDPR
Right of access, rectification, erasure, restriction, portability, and objection. Contact us to exercise any of these rights.
Complaints
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.